Privacy Policy
Last Updated: February 18, 2026
HappyCity is committed to protecting your personal information. This Privacy Policy describes how HappyCity ("we," "us," or "our") collects, uses, shares, and safeguards data when you use our European dating platform at www.happycity.us. By creating an account or using our services, you agree to the practices outlined below.
1. Data Controller Information
HappyCity operates as the data controller for all personal information processed through our platform. We determine the purposes and means of processing your data in accordance with applicable United States privacy laws and, where relevant, the General Data Protection Regulation (GDPR) for users located in the European Economic Area.
Data Controller: HappyCity LLC
Registered Address: 2100 Market Street, Suite 300, San Francisco, CA 94114, United States
Privacy Inquiries: [email protected]
HappyCity implements appropriate technical and organizational measures to ensure lawful processing, data minimization, accuracy, storage limitation, and security of your personal information. These measures are reviewed and updated regularly.
2. Types of Data We Collect
We collect different categories of data depending on how you interact with our platform. We only collect data that is necessary for providing our dating and matchmaking services.
Personal Identification Data
- Full name, date of birth, and gender
- Profile photos and verification images
- Nationality and country of residence
- Relationship status and dating preferences
Contact Information
- Email address used for registration
- Phone number (optional, for two-factor authentication)
- Mailing address (only if required for gift delivery services)
Usage and Interaction Data
- Messages, chat history, and video call logs
- Profile browsing behavior and search preferences
- Favorite profiles and interaction patterns
- Feedback, reviews, and support communications
Technical Data
- IP address, browser type, and device identifiers
- Operating system and screen resolution
- Referring URLs and pages visited on our site
- Cookies and similar tracking identifiers
3. How and Why We Use Your Data
HappyCity processes your personal data for specific, defined purposes. Each purpose has a corresponding legal basis as required by applicable law.
| Purpose | Legal Basis | Retention Period |
|---|---|---|
| Providing dating and matchmaking services | Performance of contract | Duration of your account plus 30 days |
| Profile verification and anti-scam protection | Legitimate interest in platform safety | Duration of your account |
| Sending service updates and newsletters | Consent (withdrawable at any time) | Until consent is withdrawn |
| Processing payments and maintaining billing records | Legal obligation | 5 years per financial regulations |
| Defending legal claims and fraud prevention | Legitimate interest | Up to 6 years (statute of limitations) |
| Website analytics and service improvement | Legitimate interest | Up to 3 years in aggregated form |
4. Third-Party Data Sharing
HappyCity does not sell your personal data. We share information only with trusted third parties who assist in operating our platform, subject to strict confidentiality agreements:
- Payment processors: Secure transaction handling for credit purchases and subscriptions (e.g., Stripe, PayPal)
- Technology and hosting providers: Cloud infrastructure, email delivery, and content delivery network services
- Verification partners: Identity verification and photo authentication services to maintain profile integrity
- Analytics providers: Anonymized usage analytics to improve site performance and user experience
- Legal and compliance advisors: When required by law, court order, or to protect our legal rights
When data is transferred outside the United States, we ensure adequate protection through standard contractual clauses or equivalent safeguards recognized under applicable law.
5. Cookies and Tracking Technologies
HappyCity uses cookies and similar technologies to provide a personalized experience, remember your preferences, and analyze site traffic. We use four categories of cookies:
- Strictly Necessary: Required for login, security, and core platform functionality
- Functional: Remember your settings such as theme preference and language
- Analytics: Help us understand how visitors interact with our site in aggregate
- Marketing: Used to deliver relevant content and measure campaign effectiveness
For complete details on our cookie usage, types, durations, and how to manage your preferences, please visit our Cookie Policy.
6. Your Rights Under Applicable Law
Depending on your location, you have the following rights regarding your personal data. You may exercise these rights at any time by contacting us at [email protected]:
- Right of Access - Request a copy of all personal data we hold about you, provided in a commonly used electronic format.
- Right to Rectification - Request correction of any inaccurate or incomplete personal data in your profile or records.
- Right to Erasure - Request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
- Right to Data Portability - Receive your personal data in a structured, machine-readable format and transfer it to another service provider.
- Right to Restrict Processing - Request that we limit how we use your data in certain circumstances, such as when you contest accuracy.
- Right to Object - Object to processing based on legitimate interests, including direct marketing and any related profiling.
- Right to Withdraw Consent - Withdraw consent at any time for processing activities based on your consent, without affecting the lawfulness of prior processing.
We respond to all valid requests within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
7. Data Retention and Security
HappyCity retains personal data only as long as necessary for the purposes described in this policy or as required by law. When you delete your account, we remove your profile, photos, and messages within 30 days. Certain records (billing, legal compliance) are retained for up to 6 years as required by financial regulations and statute of limitations periods.
We implement industry-standard security measures to protect your data, including:
- 256-bit SSL/TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Regular security audits and penetration testing
- Role-based access controls limiting employee data access
- Automated threat detection and intrusion prevention systems
While no system is completely impenetrable, we continuously review and update our security practices to stay ahead of emerging threats.
8. Contact Us About Your Privacy
If you have questions about this Privacy Policy, wish to exercise your rights, or want to report a privacy concern, reach out to our dedicated privacy team:
HappyCity Privacy Team
📍 2100 Market Street, Suite 300
San Francisco, CA 94114, United States
We aim to respond to all inquiries within 48 hours on business days.
This Privacy Policy was last updated on February 18, 2026. We may update this policy periodically to reflect changes in our practices or applicable laws. We will notify registered users of material changes via email or prominent site notice. Continued use of HappyCity after updates constitutes acceptance of the revised policy.